The Company is financially responsible for the Client's
account balance at any moment.
The Company’s financial responsibility starts with the first
record about the Client’s deposit and continues up to the
full withdrawal of the funds.
The Client has the right to demand from the Company any
amount of funds which is available in their account at the
time of the inquiry.
The only official deposit/withdrawal methods are the methods
that appear on the Company’s official Website. The Client is
taking all the risks related to the use of the payment
methods unless these payment methods are provided by the
Company’s partners or are the Company’s responsibility. The
Company isn’t responsible for any delay or cancellation of
financial transactions that may be caused by the selected
payment system. In case where the Client has any claims
related to any of the payment systems, it’s their
responsibility to contact the support service of the payment
system and to notify the Company of their claims.
The Company shall not be responsible for the activities of
any third-party service providers that the Client may use in
order to make any deposit/withdrawal. The Company’s
financial responsibility for the Client’s funds starts when
the funds arrive to the Company’s bank account or any other
account related to the Company and this fact appears on the
Payment Methods page of the Website. In case any fraud
appears during the financial transaction or after it, the
Company reserves the right to cancel the transaction and to
freeze the Client's account.
The Company’s responsibility as to the Client’s funds ends
when the funds leave the Company’s bank account or any other
account related to the Company and this fact appears on the
Payment Methods page of the Website.
In case of any technical errors that may appear when
processing the financial transaction, the Company reserves
the right to cancel that transaction and all other Client’s
financial activity on the Company’s Website.
2. Client’s Registration
Client’s registration procedure is based on two main steps:
Client’s web registration.
Client’s identity verification.
To complete the first step, the Client must:
Provide the Company their real identity and contact
details.
Accept the Company’s agreement and submit an
application.
To complete the second step, the Client must:
Provide a full copy of their Passport and/or (if
available) ID card with a photo and personal details.
The Company reserves the right to demand from the Client
other documents, such as paying bills, bank confirmation,
bank card scans or any other document that may be necessary
during the verification process.
The identification process shall be completed in 10 business
days since the Company's request to identify the Client. In
some cases, the Company may increase the identification
process up to 30 working days.
3. Depositing Procedure
To make a deposit, the Client shall make an inquiry from
their personal profile. To complete the inquiry, the Client
shall choose any of the payment methods from the list, fill
in all the required details and proceed to the payment page.
The processing time of the inquiry depends on the selected
payment method and may vary from one method to another. The
Company cannot regulate the processing time. In case of
using electronic payment methods, the transaction time can
vary from seconds to days. In case of using direct bank
wire, the transaction time can be up to 45 business days.
4. Taxes
The Company is not a tax agent and therefore shall not
provide financial information on the Client to any third
parties. This information shall not be disclosed unless
officially requested by government authorities.
5. One-Click Payments
You agree to pay for all goods and/or services or other
additional services you ordered on the Website, as well as
for any additional expenses (if any), including, but not
limited to, all possible taxes, charges, etc. You bear full
responsibility for timely payments on the Website. The
Payment Service Provider only facilitates payments for the
amounts indicated on the Website and it is not responsible
for the payment of any additional fees/expenses by the
Website user. After you click the “Pay” button, the
transaction is deemed to be irrevocably processed and
executed. After clicking the “Pay” button, you agree that
you will not be eligible to cancel the payment or request to
cancel it. By placing the order on the Website, you confirm
and state that you do not violate the laws of any country.
Also, by accepting these Regulations (and/or Terms &
Conditions), you, as a cardholder, confirm that you are
entitled to use the Services offered on the Website. When
using the Website services, you make a legally binding
declaration that you have reached or surpassed the legal age
that is considered as such by your jurisdiction for using
the Services provided on the Website. By starting to use the
Website Services, including those of specific nature, you
bear legal responsibility for violating the legislation of
any country where these Services are being used and confirm
that the Payment Service Provider is not responsible for any
such unlawful or unauthorized violation. By agreeing to use
the Website Services, you understand and accept that
processing of any of your payments is executed by the
Payment Service Provider and there is no statutory right of
revocation of already purchased goods and/or services or any
other opportunities to cancel the payment. If you wish to
reject to use Services for your next purchases of goods
and/or services or other facilities on the Website, you can
do that by using your personal account/profile on the
Website. The Payment Service Provider is not responsible for
any failure to process the data related to your payment
card, or for the issuing bank’s refusal to provide
authorization for the payment with your payment card. The
Payment Service Provider is not responsible for the quality,
quantity, price, terms or conditions of any goods and/or
services or other facilities offered to you or purchased by
you from the Website by using your payment card. When you
pay for any of the Website’s goods and/or services, you are
primarily bound by the Website Terms and Conditions. Please
note that only you, as the cardholder, are responsible for
paying for all goods and/or services you have ordered on the
Website and for any additional expenses/fees that can be
applied to this payment. The Payment Service Provider acts
only as the executor of the payment in the amount stated on
the Website and it is not responsible for pricing, total
prices and/or total sums. In case there is a situation when
you do not agree with the terms and conditions and/or other
reasons, we ask you not to proceed with the payment and, if
necessary, contact directly the Administration/Support Team
of the Website.